Our Shipping Policy

Shipping Rates for New Zealand

• Flat rate shipping of $10 NZD for all orders under $100 NZD
• Free shipping on all orders over $100 NZD

Shipping costs are calculated automatically at checkout.

Delivery Timeframes

Estimated delivery times are:

• 2–3 business days for standard NZ deliveries
• 4–5 business days for rural deliveries

Please note that delivery timeframes are estimates only and may vary during busy periods, public holidays, or due to courier delays.

Order Processing

Orders are typically processed within 1–2 business days after payment is received. Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable).

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost parcels due to incorrect address details provided by the customer.

Lost or Delayed Parcels

If your parcel is significantly delayed or appears lost, please contact us and we will work with the courier to investigate the issue.

Contact Us

If you have any questions regarding shipping, please contact us via our website or customer support email.