Frequently asked questions
Shipping & Returns
How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping within New Zealand usually takes 2–5 business days depending on your location.
Can I return or exchange my order?
Yes, we accept returns on unworn, unwashed items within 14 days of delivery. Items must be in original condition with tags attached.
What if my item is faulty or incorrect?
If there’s an issue with your order, please contact us within 7 days of receiving it and we’ll sort it out quickly for you.